Privacy

2jli Privacy Policy

Your personal data belongs to you. This Privacy Policy explains exactly what information 2jli collects when you use the platform, how it is used, and the steps we take to keep it secure.

Last updated: June 2026

This Privacy Policy applies to all users of the 2jli website at 2jli.vu and the 2jli mobile app. By registering an account or continuing to use the platform, you confirm that you have read and understood how your personal data is handled.

1

Overview

2jli is an online gaming platform serving players in the Philippines. As part of running the platform, we collect and process certain personal data from registered players. This is necessary to operate your account, process transactions in Philippine Peso, verify your identity, and comply with applicable obligations.

We take the protection of your personal data seriously. This policy sets out a clear picture of what data we hold, why we hold it, and who — if anyone — it is shared with. We do not sell your personal data to third parties for marketing purposes.

2

What We Collect

We collect personal data in three main ways: information you provide directly, information generated automatically when you use the platform, and information from third-party verification services used for KYC and payment processing.

Category Examples How It Is Collected
Identity Data Full name, date of birth, government-issued ID details Provided by you during registration and KYC verification
Contact Data Mobile number, email address Provided by you during registration
Financial Data Deposit and withdrawal records, PHP transaction amounts, e-wallet or bank account references Generated when you perform transactions on the platform
Technical Data IP address, device type, browser, session data, login timestamps Collected automatically when you access the platform
Usage Data Game history, bet records, session duration, feature interactions Generated automatically as you use the platform
Communications Data Support messages, dispute records Provided by you when contacting support

We do not collect sensitive personal data such as racial origin, religious beliefs, or health information unless specifically required by law or regulatory obligation.

3

How We Use Your Data

Your personal data is used only for purposes directly related to operating your 2jli account and delivering platform services. The table below outlines the primary uses:

  • Account management: Creating and maintaining your account, sending OTP codes for login and transactions, and enabling secure access to the platform from any device.
  • Identity verification (KYC): Confirming your identity before processing withdrawals, as required for player protection and AML compliance.
  • Transaction processing: Handling deposits and withdrawals in PHP through Philippine payment methods including bank transfers and local e-wallets.
  • Platform security: Detecting suspicious activity, preventing fraud, and protecting accounts from unauthorised access.
  • Customer support: Responding to account queries, technical issues, and withdrawal-related requests through in-platform support channels.
  • Responsible gaming: Monitoring account activity to support the responsible gaming tools available to players, including deposit limits and self-exclusion.
  • Platform improvement: Analysing aggregated usage data — without identifying individual players — to improve game performance, navigation, and the overall player experience.
  • Promotions: Notifying you of relevant offers from the 2jli Promotions page, where you have indicated a preference to receive these communications.

We process your data only where there is a lawful basis for doing so: performance of your account contract, compliance with legal obligations, or legitimate platform interests where these do not override your rights.

4

Data Sharing

2jli does not sell your personal data. We share your data only in the following limited circumstances:

  • Payment processors: When you make a deposit or request a withdrawal, relevant transaction data is shared with the payment provider handling your PHP transfer or e-wallet transaction. These providers are bound by their own data protection obligations.
  • KYC and identity verification services: Your identity documents and personal details are shared with third-party verification providers solely for the purpose of completing KYC checks required before withdrawal.
  • Technology and infrastructure providers: Platform hosting, database management, and security services are provided by third-party technology partners who process data on our behalf under strict data processing agreements.
  • Legal and regulatory authorities: We may be required to disclose account or transaction data to relevant authorities if required by applicable Philippine law, a court order, or a lawful regulatory request.
  • Fraud prevention: In cases of suspected fraud, money laundering, or collusion, relevant data may be shared with investigation services or law enforcement agencies as permitted by law.

Any third party that receives your data from 2jli is required to handle it securely and use it only for the specific purpose for which it was shared. We do not transfer your personal data to overseas recipients unless adequate data protection standards are in place.

5

Cookies and Tracking

The 2jli website uses cookies and similar tracking technologies to keep the platform running properly and to understand how players interact with it. Cookies are small files stored on your device when you visit the site.

  • Essential cookies: Required for the platform to function. These handle session management, login state, and secure page navigation. You cannot opt out of these while using the platform.
  • Performance cookies: Collect anonymised data about how pages are used — such as which sections are visited most often — to help us improve the platform experience.
  • Functional cookies: Remember your preferences, such as language settings or display options, so you do not have to re-enter them each visit.
  • Security cookies: Support fraud detection and help identify unusual login patterns or suspicious account activity.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the platform, but some features may behave differently. 2jli does not use third-party advertising cookies or cross-site tracking networks.

6

Data Security

We apply technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse. These measures include:

  • SSL encryption: All data transmitted between your device and the 2jli platform is encrypted using SSL. This applies to account login, deposits, withdrawal requests, and any communication through in-platform support.
  • OTP verification: Sensitive account actions — including login from a new device and fund transfers — require one-time password confirmation sent to your registered mobile number.
  • Access controls: Access to player data within 2jli is restricted to staff and systems that have a specific need for it. Access logs are maintained and reviewed.
  • Infrastructure security: Platform servers and databases are hosted in secure environments with regular security monitoring, patching, and backup procedures.

While we maintain strong security practices, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong password, do not share your login credentials, and contact support immediately if you suspect your account has been accessed without your permission.

2jli will never ask for your password via email, SMS, or chat. If you receive any communication asking for your account password or PIN, treat it as a phishing attempt and do not respond.

7

Data Retention

We keep your personal data for as long as your account is active and for a reasonable period after account closure, as required to meet legal, financial, and regulatory obligations. The specific retention periods vary depending on the type of data:

  • Account and identity data is retained for a minimum period after account closure to comply with applicable AML and record-keeping requirements.
  • Transaction records including PHP deposit and withdrawal histories are retained for the period required by financial record-keeping rules.
  • Support communications are retained for a reasonable period to assist with dispute resolution and account history review.
  • Technical and usage data is retained in aggregate or anonymised form for platform analytics and improvement purposes.

Once the applicable retention period has passed, your data is securely deleted or anonymised so that it can no longer be linked to you as an individual.

8

Your Rights

As a 2jli player, you have rights over your personal data. You can exercise any of the following by contacting 2jli support through the platform:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Ask us to correct inaccurate or incomplete personal data on your account.
  • Deletion: Request that your personal data be deleted, subject to any legal or regulatory obligations that require us to retain certain records.
  • Restriction: Ask us to limit how we process your data in certain circumstances, such as while a dispute is being resolved.
  • Objection: Object to processing of your data where it is based on legitimate interests, including use of your data for platform improvement analytics.
  • Withdrawal of consent: Where processing is based on your consent — for example, receiving promotional notifications — you can withdraw that consent at any time through your account settings.

We will respond to data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request. There is no charge for exercising your rights under normal circumstances.

9

Minors

The 2jli platform is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we discover that personal data has been collected from a player who does not meet this age requirement, that account will be closed and the associated data deleted promptly.

If you are a parent or guardian and believe that a minor has registered on 2jli, please contact support immediately through the platform so we can investigate and take appropriate action.

10

Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in how we operate the platform, changes in applicable law, or improvements to our data handling practices. When changes are made, the revised policy will be published on this page with an updated date.

If changes are material — meaning they significantly affect how your data is processed — we will make reasonable efforts to notify registered players through in-platform notifications. Your continued use of 2jli after a policy update is published constitutes acceptance of the revised terms.

11

Contact Us

If you have questions about this Privacy Policy, want to exercise a data right, or need to report a privacy concern, you can reach the 2jli support team through the in-platform messaging system available after login. You can also visit the FAQ page for answers to common account and data questions.

For general enquiries, our support team is reachable at:

[email protected] — Please use this address for privacy-related requests. Include your registered account name and a brief description of your request so we can assist you efficiently.

How 2jli Keeps Your Data Safe

A quick look at the key privacy commitments that apply to every 2jli account in the Philippines.

SSL Encryption on All Pages

Every page of the 2jli platform — from login to the game lobby to withdrawal requests — is protected by SSL encryption. Your data is never transmitted in plain text.

OTP for Every Sensitive Action

Login from a new device, fund transfers, and withdrawal requests all require OTP confirmation to your registered Philippine mobile number. No one can access your funds without it.

We Never Sell Your Data

Your personal information is used only to operate your account and process your PHP transactions. 2jli does not sell, rent, or trade player data to third-party advertisers.

KYC for Withdrawal Security

Identity verification is required before any withdrawal is processed. This protects your account from unauthorised fund transfers and ensures withdrawals only go to you.

You Control Your Data

You can request access to, correction of, or deletion of your personal data at any time through 2jli support. Marketing communications can be opted out of directly from your account settings.

Data Deleted After Retention Period

Once the required retention period for your account data has passed, your information is securely deleted or anonymised so it can no longer be linked back to you as an individual.

Safe & Secure

Play on 2jli with Confidence

Your data is protected, your transactions are encrypted, and your identity is verified before any withdrawal. Register today and experience a platform built with your security in mind.